FAQS

HOW DOES THE DESIGN PROCESS WORK?

We are always tweaking and refining our processes to make sure we are meeting the needs of our clients. I have the entire process laid out for you here! Take a look!

HOW MUCH WILL A WEBSITE COST?

This can vary depending on things such as how big the website is (number of pages) and the features and functionality that is included in the website. Delays due to failure on your part to provide content or feedback may result in a “holding fee” for each week the project extends past the timeline. If you have a tight deadline, a “rush fee” may be charged to complete the project on time.

WHAT IS THE TURNAROUND TIME ON A PROJECT?

It takes 2 – 4 weeks from start to finish. At our first consultation, we will organise a state date. You will need to complete the homework I require from you before this date.

When does my content need to be ready?

Homework: 1 week prior to your start date.
Login information: 1 week prior to your start date.
Text content: 2 days prior to your start date.
Image content: 2 days prior to your start date.

Eeeek, I don’t think my content will be ready in time! Can we push my design date back, just by a couple days or a week?

To be fair to you, and every other client in the design calendar, I stick firmly to my design schedule. All my clients would be upset if I pushed back their design date because a client earlier in the schedule wasn’t ready.

If you’re worried you won’t be able to meet the content deadlines, send me an email (hello@georgiamitchell.com) and I’ll let you know the next available date in my design calendar.

Please note, 6 business days or later after booking, there are financial repercussions to changing your design date. Your 50% deposit holds your place in the design calendar, and that spot is no longer available to be booked by anyone else. If you change your design date within 5 business days of booking, your deposit will be used to hold your new date in the design calendar. If you change your design date 6 business days or later after booking, your deposit cannot be used towards another design date and will not be refunded. If you cancel the project before your design date or during development your deposit will not be refunded.

Will my website work on mobile devices?

Yes, I use a responsive design so your site will work on all devices, including desktops, laptops, tablets, and mobiles.

WILL I BE ABLE TO UPDATE MY WEBSITE AFTER YOU ARE DONE?

Absolutely! If you ever need any help, please don’t be afraid to reach out and let me know. We can teach you how to maintain and update your site If needed for an additional fee. We also offer website maintenance if you choose for us to take care of your site.

Are we a good fit?

HECK YES!

  • You’re excited to start something new and can’t wait to see what creative ideas we can come up with together for your big idea.
  • You’re willing to give me some design freedom.
  • You like, no LOVE, my past work.
  • You understand that this is a process. We must work together and the biggest factors that keep your project moving is communication response time and number of revisions to your project.

NO THANK YOU!

  • You’ve worked with 2 or more designers and are still unhappy.
  • You have an idea in your head and you’re not willing to budge or accept new ideas.
  • You are wanting us to duplicate or reproduce another design you have seen.
  • You want a discount or free work.
  • Correspondence is not your strong suit.

MAKE YOUR WEBSITE WORK FOR YOU!

Contact us today for a free consultation

OFFICE HOURS

Mon – Fri – 10:00 AM – 5:00 PM

PHONE

By appointment only